Property Manager Location: Burlington, VT Job Type: Full-Time Position Overview We are seeking an experienced Property Manager to oversee the day-to-day operations of our residential and commercial properties. The ideal candidate will have a solid background in property management, strong organizational skills, and the ability to provide excellent service to both residents and property owners. This role does not require a college degree but does require significant practical experience in the field. Key Responsibilities Tenant Relations: Serve as the primary point of contact for tenants, addressing inquiries, handling maintenance requests, and ensuring overall satisfaction. Leasing Management: Manage all aspects of the leasing process: advertising vacancies, showing properties, screening potential tenants, and processing applications. Lease Administration: Draft, review, and enforce lease agreements in compliance with legal standards and company policies. Maintenance Coordination: Schedule and oversee routine maintenance and repairs, coordinate with contractors and vendors, and ensure timely resolution of issues. Financial Management: Collect fees, enforce payment deadlines, and handle delinquent accounts. Assist in budgeting and expense tracking to meet financial goals. Property Inspections: Conduct regular inspections to ensure compliance with lease agreements, safety standards, and general property upkeep. Move-in/Move-out Management: Coordinate the transition of tenants, including inspections and security deposit processing. Compliance: Ensure all properties comply with local, state, and federal regulations, including Fair Housing laws. Emergency On-Call Rotation: Participate in a pager rotation with the property management team (approximately once every 5–7 weeks). During your rotation week, you are responsible for: Responding to emergency maintenance calls 24/7. Dispatching the appropriate maintenance technicians. Coordinating emergency responses as needed. Note: This specific duty is remote-based; no in-person response is required while on-call. Qualifications Experience: Minimum of 2 years of proven experience in residential or commercial property management. Communication: Strong written and verbal English proficiency. Ability to interpret legal documents and communicate effectively with diverse stakeholders. Problem-Solving: Ability to remain calm and professional while handling tenant complaints or urgent property emergencies. Technology: Proficiency with property management software (e.g., AppFolio) and Microsoft Office Suite. Organization: Superior time-management skills with the ability to juggle multiple properties and deadlines. Schedule & Benefits Standard Schedule: Monday – Friday (On-site in Burlington, VT). On-Call: 24/7 availability during rotation weeks (approx. every 5–7 weeks). Benefits: * Health, Dental, and Vision Insurance Paid Time Off (PTO) 401(k) with employer contribution Physical Requirements Ability to conduct regular property inspections, which includes walking, climbing stairs, and occasional lifting of items up to 25 lbs.

• Minimum 2 years of property management, client-facing, or customer service experience • Strong written and verbal communication skills • Demonstrated ability to manage multiple priorities and deadlines • Comfortable working with software platforms and standard office tools • Valid driver’s license and ability to travel locally to properties • Ability to work independently while collaborating with a team • Professional demeanor and ability to interact effectively with clients and residents

• Vendor Network: An established network of reliable, local maintenance contractors and tradespeople (plumbers, electricians, HVAC) in the Burlington/Chittenden County area. • Building Systems Knowledge: A strong "handyman-level" understanding of residential building systems (HVAC, plumbing, electrical) to accurately troubleshoot issues over the phone before dispatching a technician. • De-escalation Skills: Proven experience in conflict resolution and the ability to remain calm and authoritative when handling high-stress tenant emergencies after hours. • Legal Familiarity: Specific knowledge of Vermont Landlord-Tenant laws and local Burlington housing codes/ordinances. • Software Power-User: Advanced experience with property management platforms like AppFolio, Buildium, or Yardi, specifically with maintenance ticketing and vendor portal modules. • Portfolio Variety: Previous experience managing a mix of both residential units and commercial storefronts/offices. • Fair Housing Expertise: Documented training or certification in Federal and State Fair Housing regulations.

The physical demands described here are representative of those required to successfully perform the essential functions of this role. • Ability to sit and work at a computer for extended periods while responding to emails, reviewing documents, and preparing reports. • Ability to speak clearly and hear effectively during meetings, phone calls, and video conferences. • Ability to travel locally to properties and attend meetings. • Ability to walk properties, including navigating stairs, sidewalks, parking areas, and common areas during inspections or site visits. • Ability to occasionally lift and carry items up to 20 pounds, such as documents, meeting materials, or small equipment. • Ability to drive to and from assigned properties using a personal or company vehicle.

This role requires strong organizational, interpersonal, and analytical abilities in a dynamic client-service environment. • Communication & Relationship Building – Ability to communicate clearly and professionally with HOA board members, homeowners, vendors, and colleagues. • Problem Solving & Judgment – Ability to assess community concerns, evaluate options, and recommend practical solutions while maintaining professionalism. • Organization & Prioritization – Ability to manage multiple communities, deadlines, and requests simultaneously. • Attention to Detail – Ability to review governing documents, meeting materials, financial summaries, and correspondence accurately. • Conflict Management – Ability to remain calm and professional when addressing disputes or sensitive homeowner concerns. • Learning Agility – Ability to understand and apply property management practices, governance requirements, and applicable housing regulations. • Technology Proficiency – Ability to learn and utilize property management software, communication platforms, and reporting tools.

Full Circle Property Management serves a diverse community of homeowners and residents. The ability to communicate clearly and professionally in spoken and written English is required for this role, as it involves preparing written communications, facilitating meetings, and responding to client inquiries. Additional language abilities are welcome but not required. Multilingual candidates are encouraged to apply. Full Circle Property Management is committed to providing equal employment opportunities and welcomes applicants from diverse backgrounds.

Required • Valid driver’s license and the ability to travel locally to assigned properties and client meetings. • Ability to maintain an acceptable driving record in accordance with company insurance requirements. Preferred (Not Required) The following credentials or training may strengthen a candidate’s application but are not required: • Certified Manager of Community Associations (CMCA) – Community Associations Institute • Association Management Specialist (AMS) – Community Associations Institute • Coursework or certification related to property management or business administration

401(k) Dental insurance Health insurance Paid time off Referral program